For legal support firm owners

Yong Lee’s top tips for business success this year:

I wanted to give you my top three tips for ensuring your business will survive and thrive in 2010.

Last year was a tough one for many court reporting firms. It was the worst I’ve seen my clients experience in my 25 years of developing software and services for managing and marketing legal support businesses.

While the overall economy is slowly improving, I foresee continued tough times for your industry. The legal industry is experiencing stagnant business growth so cost containment is one area they are focusing on, leading many firms to drop longtime vendors in the hopes of lowering their outside costs.

At the same time, they are also more open than ever to new ways of doing business and using technology to save money and improve their own services. So in spite of the disturbing trend of disappearing loyalty, there is still business for you out there, but only if you do everything you can to cut costs, maximize efficiency, provide relevant services and communicate effectively.

I believe you can be successful in 2010, and to help you hold onto your clients, win new clients and improve your business, I offer you my top tips for 2010 and best wishes for a prosperous year.

Sincerely,
Yong Lee, President & CEO
OMTI, developers of ReporterBase

#1. Is your office getting in the way of your business? Get rid of it.

You could save thousands a year in overhead by eliminating costly office space. Before you dismiss this as too radical, remember: Extreme business conditions require you to re-think everything.

Question the amount and kind of space you need:

• Can you and your staff work from home? You don’t need expensive commercial space if you can all work remotely.
• If your reporters turn in their work online, and you offer direct deposit pay as well as online pay statements, they don’t need to come to the office anymore.
• Eliminate the need for file cabinets by scanning everything into a central system that also automatically maintains electronic copies of all work products, job/client/resource/location info, invoices and statements, etc. Then give clients and reporters online and wireless access to their information in your system automatically.
• Save even more space — and the need for tech services — by using data farms for your electronic storage infrastructure instead of maintaining your own servers.

With a ReporterBase (RB) system, you can do all of the above. Plus you can automatically access job, client and reporter info on the road via your BlackBerry so you can maximize your own effectiveness. No telephone tag, no unnecessary trips back to the office — it even has Google Maps so you won’t get lost driving to a new client’s location.

Tips continue >

 

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What’s ahead for 2011

The 8th annual user conference will be held online again. Email invitations will be sent end of Sept. to registered users.

Wed., Oct. 20: “New Developments in RB8,”
1-hour session repeated morning & afternoon, 10 am & 2 pm CT

Thurs., Oct. 21: “New Developments in RB Web,”
1-hour session repeated morning & afternoon, 10 am & 2 pm CT

Yong Lee, OMTI President & CEO will present the sessions. We are offering the same session twice daily to accomodate our nationwide clients, so you can attend at a convenient hour in your time zone.

There will be no charge for attending this year’s conference, but you must be registered to attend. The email invitation will include links to the 4 webinars so you can select and register for webinars from the email. After registering, you will receive automatic notices reminding you to attend the webinar(s) you selected.

If you do not receive an email invitation by the beginning of October and would like to attend, please contact RB Sales.

2009 Team RB Conference >

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