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KnowledgeBase

Find answers to frequently asked questions (FAQs) and step-by-step solutions to common operational and software problems here anytime.

RB software maintenance plans (PDF)

RB annual support & maintenance plans eliminate the hassle of paying for support each time you call, while also providing for product updates. And you have two options so you can choose the plan that’s right for your business: Standard or Premium.

RB Web software maintenance plan (PDF)

Annual support for RB Web includes phone, fax, email, online chat & remote support; plus maintenance & upgrade releases.

Custom programming

If your business processes require something, such as a report or option, that is not in RB8, we can develop a customized solution just for you.

And if your clients require specific terminology on your RB Web site, we can create a site that meets your custom needs.

PLEASE NOTE: RB support plans do not cover hardware or any third-party software.

RB Users:

Sign up for Premium Software Maintenance (PDF) and get the convenience and safety of in-house emergency secondary server service and exclusive instant messaging with RB Support.