Clients buy transcripts, pay invoices – even COD – online
RB Web 8’s E-commerce feature is an easy, practical way to add online payments to your RB Web:
- Clients can pay invoices online.
- Clients can buy transcripts online.
- You can publish COD invoices online & control access to transcripts, so clients can pay and download transcripts immediately.
Online payments are easy for your clients
Clients can look up, download and pay invoices individually — or pay a group of invoices at once in the Pay Invoices tab.
They pay the current amount of the invoice, including all finance charges and late fees, and payments are processed in the background via PayPal. They stay in your RB Web instead of being redirected to a 3rd-party site.
RB invoices can be created using the popular LEDES 1998B format, the standard used by your attorney clients for their corporate clients, so your clients will be more inclined to use your E-commerce system.
Online payments increase your ability to collect payments from copy clients & COD clients
Attorneys of Record and other attending attorneys who are not your regular clients can buy transcripts online in your RB Web. After payment, they can download the transcript immediately.
You choose which COD invoices to publish on the web. COD clients get an automatic email from RB8 which they can click to go to your site and pay their invoices online. RB8 notifies you when it automatically posts COD invoices and when it receives payment from PayPal.
Online payments automatically pay you
You receive automatic notification of payment, plus the PayPal processing fee, via RB8’s Message Center. RB8 automatically generates the credit card transaction in the Payments module — no manual entry. PayPal deposits the payment (minus their processing fee) into your PayPal merchant account.
E-commerce is included free in RB Web.