Security is always important when dealing with sensitive and critical information, such as much of the information court reporting and other legal support businesses handle. A few RB9 security points to know:
To be compliant with general security rules for business applications, automatic log-off is enforced in RB9. Following the industry standard, you are automatically logged out of RB9 after 20 minutes of inactivity.
You receive alerts at the end of periods of inactivity to extend your time before being automatically logged off, just like on banking sites.
You must save your work before logging off. RB9 does not save your work for you before it logs you off.
RB9, like RB8 Cloud, is housed in the cloud on Microsoft Azure’s Cloud Services, which in additon to a guaranteed 99.9% uptime, benefits from Microsoft’s dedicated resources and processes that guarantee the security and privacy of data on Azure, including HIPAA certification and following international standards for privacy controls in the cloud. These safeguards are beyond what a single court reporting agency could provide.
RB9 is more secure than an in-house system in other ways, such as open port security: If you're trying to log into RB9 remotely without a secure connection, you do not need to keep the well-known default SQL port open; nor do you need to keep any custom ports open for RB Repository downloads. (And that’s one less thing you need IT to do.)
Your info remains confidential
You maintain control of your files. We do not host files on our own servers; your files reside on Microsoft Azure’s Cloud Services. Your client/case/job information remains confidential.
Better than backup
With your RB data and repository files on Microsoft’s Azure’s Cloud Services, you no longer need a back-up system. Data is mirrored between servers in different locations, so even if one server were to go down, another server would be accessed immediately with no interruption in service and no lost data. Repository files are also proctected similarly, with duplicates stored in several locations.