Setting up invoice messages

You can create and group messages in a similar way to invoice headers, which can then be selected and modified on individual invoices.

  1. View existing messages

    1. Setup > Invoice Messages

    2. Invoice Message Group defaults to ALL. Click search button to see all the custom invoice messages already entered into RB9. You can restrict the results by clicking lookup button and selecting group(s) to search. See Lookup Panel.
    3. RB9 displays the results. To:
      • Edit a message – Click its hyperlink. Then in the View Invoice Message window, click Edit.
      • Create a new message – Click New.
  2. Create/update message

    1. In the Edit Invoice Message/New Invoice Message window:
      • Invoice Message Group
        Defaults to the choice previously selected. (System default is set in Lists > Invoice.) Choose a different group in the drop-down if desired.
      • Invoice Message
        Unlimited character count. Edit or enter a message to appear on invoices. Can be left blank, if desired. To customize the appearance of the notes, see Customizing notes & remarks. Text customizations will appear on the print version of invoices.
      • Set as Default
        Click to select Yes to have this message appear as the default on invoices. You can override the default on individual invoices.
  3. Save message

TIP: Save time creating new messages

Copy the text from an existing message in the Invoice Message window before clicking New. Then paste the message in the New Invoice Message window’s Invoice Message field and revise it.

Reference