Finding inactive clients

RB9 only

Find clients that had no scheduled jobs during a particular time period.

  1. Select client type

    1. Inquiry > Marketing Inquiry
    2. To search for:
      • Inactive firms – Leave Category as Firm, the default.
      • Inactive contacts – Select Contacts in Category drop-down.
    3. Select No Calendar in Type drop-down.
  2. Update required information

    *Entered From/*Entered To (required) default is current month to date. To view clients within a different time period, change the date range (see Date Navigator).

  3. Restrict results

  4. View clients & print envelopes/labels

    Click search button. All clients that fit the search criteria appear in the results pane.

Reference
Step-by-step instructions