If you use MR products & services, then you are a member of Team MR
This is your area for:
- MR news of particular interest to MR users
- Free training: MRU (MetaRecords University)
- Downloadable MR manuals and other materials
MR Web 8 Subscribe
Upgrade your MR Web & experience zero downtime
7/13/2016: If you subscribe to MR Web, you know you get free upgrades. But we are announcing this free upgrade specifically because — while it's still technically MR Web 8 — we have made a big internal change that requires action on your part to take advantage of the benefits of this upgrade.
This new version doesn't add any new functions to MR Web or take any away. Instead, we have set up MR Web in what we call High Availability Disaster Recovery (HADR) architecture: This version of MR Web resides on multiple servers, and the multiple versions are redundant.
These means 2 things:
- Your MR Web service will never go down — even when Microsoft does planned or unplanned maintenance on the Azure platform
- HADR intelligently disperses web server traffic, so if you have heavy traffic on your site, performance won't take such a hit as with your current single dedicated server.
To get this free upgrade, you must do 3 things 1st:
- Open the same three ports from your firewall or router, 443, 1433 and 5011, that you opened for MR Web 8 to another IP address: 18.104.22.168
- Keep existing IP 22.214.171.124 open during the transition period
- Update your MR Web to the latest version
When you are ready, contact OMTI Support to complete the upgrade.
On MR8 Cloud?
No need to do anything: We will automatically upgrade your MR Web to HADR.
New MR8 eliminates a lot of overhead
6/1/2016: Streamline your office with the latest version of your MetaRecords system: MR8 Cloud. It's the same system as you already use, but we move you to the cloud, so it eliminates the need for your own server, repository storage, backup system, and the IT staff to support it.
MR Web 8 User Guide
MR Web 8 manual updated to include Winter 2016 updates
Download the new MR Web 8 manual, which has been updated to cover all the updates to MR8 up to and including the Winter 2016 updates covered in the 1st-ever Team MR user conference, Feb. 25, 2016.
MR8 User Guide
MR8 manual updated to include Winter 2016 updates
Download the new MR8 manual, which has been updated to cover all the updates to MR8 up to and including the Winter 2016 updates covered in the 1st-ever Team MR user conference, Feb. 25, 2016.
Over 100 new data sources added to Form Manager
The Winter 2016 MR8 update features a greatly expanded list of data sources to add to forms in Form Manager. See the complete list broken down by form >
Team MR conference
Did you attend the free online Team MR conference?
OMTI held our first-ever Team MR conference, Feb. 25, 2016. The free online conference featured demonstrations and explanations of new features in MR8 and MR Web 8 updates, which were released the same day after the conference.
New features for MR8 and MR Web were developed based on user suggestions in the Idea Collaborator. These are the first MR updates to come out of the Idea Collaborator, and our first Team MR conference to explain MR updates.
Ted Yoo, OMTI's Technical Support Manager, explained and demonstrated how to use the Idea Collaborator and encouraged attendees to use this valuable tool for improving MR products and services.
He also explained the concept of MR Cloud to see if attendees would be interested in OMTI developing something similar to our popular new RB8 Cloud for their industry. We will be sending a survey to all MR users soon to see if there is enough interest in this service to develop it for our MR users.
Jason Yee, OMTI's Client Support Manager, covered the 2016 MR8 & MR Web updates, explaining what has changed and demonstrating some of the new features so users could start using them immediately and get the most out of them.
Get your feature requests in the next MR update
Idea Collaborator in our customer portal gives you a forum
Idea Collaborator is the way to get your ideas for improving OMTI products, like MR8 and MR Web, implemented in future versions. It replaces our existing feedback system with an online forum where everyone who uses the same products as you do can post suggestions and vote for those they would like to see in an upcoming version.
Ideas that are most popular with our clients will be priorities for our development team. You no longer have to wonder if we are paying attention to your idea, and we no longer have to wonder if a requested feature is useful to enough users to be worth the time, effort and expense of developing it.
Idea Collaborator is available to our clients through our portal site. Sign in with your user name and password, post a request and vote on existing feature requests you’d like to use too. The more votes an individual feature gets, the more likely you will see it in our products.
Like an ongoing focus group, online places like Idea Collaborator are widely used in the software industry to gather ideas from client bases. Since we are software developers, not industry experts like our clients, we don’t know if a new feature makes sense. We will be relying on you and your peers to guide our future development.
To enhance the possibility that your requests are popular with the group, please write your requests using the following guidelines:
Idea Collaborator Guidelines
- Include only one idea per request. If you have multiple suggestions, make separate requests for each. This will make it easier for other users to vote for ideas they want to see too.
- Make the Idea Title descriptive of your idea. Requests will be listed by their titles, so a descriptive title makes your idea easier to find when someone scrolls through the list. For example, instead of titling an idea “MR8 Billing,” which is too generic, write “MR8 payments by credit card” to title a request to add a credit card payment option in MR Billing.
- Explain the idea in depth in the Description field. The more detailed your feature description, the better. Also include some background on the issue(s) the feature would address, and why you want/need it.