If you use RB, you are a member of Team RB
This is your exclusive area for:
- RB news of particular interest to RB users
- Downloadable RB manuals & other materials
- Answers to Frequently Asked Questions about RB
- Free RB training: Step-by-Step Tutorials and Videos
- What's new in RB9 vs. RB8, broken down by modules
- Downloadable free marketing materials to help you sell your RB services
- Links to other sites of interest to RB users
- Legacy information for RB8 users
RB Digital Signature Proxy
Free digital signatures for RB-PDF transcripts included in RB9/RB8
July 2019: If you create RB-PDF Transcripts and use our digital signature proxy service (RB-DSP), you will be glad to know that we have developed our own certificate server. Using our system, your and/or your reporters won’t have to pay for personal digital certificates anymore, plus setting up the certificates is easy.
RB-DSP is a free service that allows reporters to have their digital signatures (AKA digital IDs, digital certificates) applied to their transcripts by court reporting agencies to whom the reporters have granted proxy authority and whose use the reporters can monitor.
Free to use
RB personal digital certificates are free and good for 2 years. Renewal notices will go out 30 days prior to certificate expiration, so you do not have to worry about lapses in authorization. And renewal will be an easy, one-click process.
Easy to set up
If you already use RB-DSP, you and your reporters know that it has been a multi-step process to obtain a certificate from a third-party Certificate Authority, export it from your browser, then register it with ReporterBase.com. Now, all you have to do is click a button to generate an ID.
Reporters must still submit their “wet” signature for the visual stamp that appears on RB-PDF Transcripts. They must also designate which agencies are their proxies who can apply their digital signatures to their transcripts. But the difficult set-up steps required for third-party certificates — and the cost — have been eliminated.
RB personal digital certificate vs. competitors
Any digital certificates your reporters currently have registered with ReporterBase.com will still work. When they expire, your reporters can switch to RB’s free personal digital certificates.
This saves money because none of the other Certificate Authorities are currently offering free digital signatures to individuals. And your reporters will no longer have to go through the complicated procedure of preparing and installing third-party certificates.
For more information or to get a free RB personal digital certificate, visit ReporterBase.com.
We have updated the RB Digital Signature Proxy Guide for Reporters. Please share with your reporters.
Team RB News
First Look @ RB9: Team RB conference
The Team RB user conference held Oct. 24, 2018, was attended by over 300 RB users who got the first look at RB9, the new version of ReporterBase software. Jason Yee, OMTI’s Director of Client Services, and Ted Yoo, OMTI Product Specialist, led attendees through the big differences between RB9 and RB8 with lots of demos.
View the entire conference video playlist on YouTube.
ReporterBase Business Management Software
RB9 is available
December 2018: The wait for the next generation of your business management software is over. OMTI is pleased to announce that RB9, the next major upgrade of ReporterBase, is available as of December 2018. This new version has been completely redesigned with new features and other improvements that incorporate your suggestions from the Idea Collaborator.
What does it cost?
RB9 costs the same as RB8 Cloud. Differences to note are that some RB8 plug-ins are included in RB9 for no extra cost (Tracking and Reward Points), and user licenses are handled differently than in RB8. In RB9, each user accessing the program must have their own user account, instead of the generic user licenses that RB8 allowed.
Are you ready to upgrade?
The upgrade process from RB8 is a simple 4-step process. Ted Yoo, OMTI Product Specialist, explains the upgrade process and other RB9 upgrade details in this conference video, along with licensing and pricing info:
Want to check out RB9 for yourself?
If you are interested in trying out RB9 before making a commitment, we have an RB9 demo site you can explore. To access the site, contact OMTI Support.
Get your feature requests in the next RB update
Idea Collaborator in our customer portal gives you a forum
Idea Collaborator is the way to get your ideas for improving OMTI products implemented in future versions. It is an online forum where everyone who uses the same products as you do can post suggestions and vote for those they would like to see in an upcoming version.
Ideas that are most popular with our clients will be priorities for our development team. You don’t have to wonder if we are paying attention to your idea, and we don’t have to wonder if a requested feature is useful to enough users to be worth the time, effort and expense of developing it.
Idea Collaborator is available to our clients through our portal site. Sign in with your user name and password, post a request and vote on existing feature requests you’d like to use too. The more votes an individual feature gets, the more likely you will see it in our products.
Like an ongoing focus group, online places like Idea Collaborator are widely used in the software industry to gather ideas from client bases. Since we are software developers, not industry experts like our clients, we don’t know if a new feature makes sense. We will be relying on you and your peers to guide our future development.
To enhance the possibility that your requests are popular with the group, please write your requests using the following guidelines:
Idea Collaborator Guidelines
- Include only one idea per request. If you have multiple suggestions, make separate requests for each. This will make it easier for other users to vote for ideas they want to see too.
- Make the Idea Title descriptive of your idea. Requests will be listed by their titles, so a descriptive title makes your idea easier to find when someone scrolls through the list. For example, instead of titling an idea “RB8 Billing,” which is too generic, write “RB8 payments by credit card” to title a request to add a credit card payment option in RB Billing.
- Explain the idea in depth in the Description field. The more detailed your feature description, the better. Also include some background on the issue(s) the feature would address, and why you want/need it.