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ReporterBase > Services > RB9 > Updates: 20232022202120202019

What’s been added or updated in RB products

Find new feature descriptions here and their release dates. 

Registered users of RB can sign in to our customer portal and check our KnowledgeBase for complete lists of updates including bug fixes. Not a registered user? Contact OMTI for your log-in credentials.

Latest update

ReporterBase 9.50

Release date: March 6, 2024

What’s new this time?

In this first update of 2024 you will notice changes from the first time you log in — plus interface and user experience improvements, and new search and shipping options.

  • What’s New tab 

    After logging in, the What’s New screen is displayed as a tab so that you can use another function immediately after opening a new version of RB and read what’s in the update later.

  • New shipping authentication method requires action on your part 

    If you use RB9 to print and track UPS shipping labels you must change your authentication credentials before the current method become obsolete:

    The current authentication method used for UPS shipments through RB9 will no longer work after July 5, 2024. A new authentication method, OAuth2, replaces the current Access Key method.

    Existing Access Key users must refer to Help in RB9 or the latest User Guide to create and implement the Client ID and Client Secret used in OAuth2 before July 5, 2024. “Star” format, which was supported in Access Key authentication, is no longer supported in OAuth2.

  • Improved file downloads 

    The file download experience has been improved in RB9, RB Lite, and RB Connect:

    1. File size limitations have expanded when downloading multiple files at once:

      Previous Current
      Single File Size Less than 200MB No limit
      Total Files Size Less than 1GB Less than 3GB
    2. File download speed has improved 200-300% due to improving the multiple files downloading engine and performing the zipping and downloading processes simultaneously.

  • No more scrolling witness lists 

    In the Witnesses grid in Turn In the grid height automatically increases depending on the number of witnesses listed so you can see all the witnesses in the job without scrolling.

  • Find active clients easier in Anniversary Inquiry 

    If you want to only send birthday/anniversary greetings to active clients, it’s easier in the latest update:

    • Show Active Only option has been added to the search criteria in Anniversary Inquiry.
    • Active clients are flagged in Anniversary Inquiry’s search results grid.
  • See better in Dark Mode which function you are in  

    If you use Dark Mode in RB9/RB Lite, the tab border was adjusted to make it clearer which function is currently active.

Look up previous updates on the 2023 updates, 2022 updates, 2021 updates, 2020 updates and 2019 updates pages.

Can’t find a feature you want?

Log in to the customer portal and submit your feature request in our Idea Collaborator.