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ReporterBase > Services > RB9 > Updates: 202420232022202120202019

What’s been added or updated in RB products

Find new feature descriptions here and their release dates. 

Registered users of RB can sign in to our customer portal and check our KnowledgeBase for complete lists of updates including bug fixes. Not a registered user? Contact OMTI for your log-in credentials.

Latest update

ReporterBase 9.51

Release date: April 17, 2024

What’s new this time?

This minor but important update is all about FedEx shipping integration in RB9. If you use RB9 for printing and tracking FedEx shipments this update will affect you.

  • New FedEx authentication method requires action on your part 

    If you use RB9 to print and track FedEx shipping labels you must change your authentication credentials before the current methods become obsolete:

    The current authentication method used for FedEx shipments through RB9 will no longer work after May 15, 2024. A new authentication method, OAuth2, replaces the current Developer Key method.

    Existing Developer Key users must refer to Help in RB9 or the latest User Guide to create and implement the Client ID and Client Secret used in OAuth2 before May 15, 2024.

  • Choose your default pricing option for FedEx shipping 

    You can now choose the simpler FedEx One Rate pricing option instead of the FedEx Standard Rate option for shipping in RB9. Price Option was added to Production > FedEx Accounts for Shipping Label > Default Value for Package Information in System Preferences. Previously RB9 used only the FedEx Standard Rate.

Check previous updates information here

Look up previous updates on the 2024 updates, 2023 updates, 2022 updates, 2021 updates, 2020 updates and 2019 updates pages.

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Log in to the customer portal and submit your feature request in our Idea Collaborator.