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ReporterBase > Services > RB9 > Updates: 20232022202120202019

What’s been added or updated in RB products

Find new feature descriptions here and their release dates. 

Registered users of RB can sign in to our customer portal and check our KnowledgeBase for complete lists of updates including bug fixes. Not a registered user? Contact OMTI for your log-in credentials.

Latest update

ReporterBase 9.41

Release date: March 19, 2023

New Microsoft email protocol

With this latest update, RB9 updated to the latest Microsoft email protocol. Microsoft permanently disabled SMTP with OAuth2 – Microsoft 365, which was used to send RB email through the Microsoft 365, on October 1, 2022.

If you are currently using SMTP with OAuth2 – Microsoft 365 you can continue to use it. However you cannot get new authorization with this protocol so we have added the new Microsoft Graph API – Microsoft 365 as an email option in RB.

You can select the new Microsoft Graph API – Microsoft 365 option in System Preferences and/or User Preferences to send email from RB9 through Microsoft 365.

Don’t lose Zoom interactivity in RB

Zoom has announced they have deprecated the API we use to connect RB to Zoom and it will stop working June 1, 2023. To keep using Zoom in RB9 after that date you must update to the new Server-to-Server OAuth app type before then.

Instructions for updating your Zoom settings are included under Help on the Setup > System Preferences screen or use this direct link.

You can continue to use your current setup as is until the end of May. Both the current API (JWT) and the new API (Server-to-Server OAuth) will work.

Look up previous updates on the 2023 updates, 2022 updates, 2021 updates, 2020 updates and 2019 updates pages.

Can’t find a feature you want?

Log in to the customer portal and submit your feature request in our Idea Collaborator.