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RB9 > Updates: 202120202019

What’s been added or updated in RB products

Find new feature descriptions here and their release dates. 

Registered users of RB can sign in to our customer portal and check our KnowledgeBase for complete lists of updates including bug fixes. Not a registered user? Contact OMTI for your log-in credentials.

Latest update

ReporterBase 9.24

Release date: December 27, 2021

Top features

  • Better Zoom meetings 

    Several improvements were made to RB9 Zoom meetings:

    • RB9 will display a warning message when scheduling a new Zoom meeting if it overlaps with existing scheduled meetings for the selected Zoom Account.
    • The “Automatically record meeting on the local computer” slider has been changed to an “Automatically record meeting (if selected option is unavailable, this option will be ignored)” drop-down. In addition to the existing options of no/manual recording and recording on the host’s local computer, users can now choose to record the meeting to their Zoom account in the Cloud.
    • The Zoom Passcode option has been removed. Instead, RB9 will use an automatically generated passcode by Zoom.
  • Latest DYMO capabilities added 

    DYMO has discontinued the DYMO Label Web Service application and replaced it with DYMO Connect. We have updated RB9’s Labels to include both the discontinued DYMO software format (*.label), and the new DYMO label software format (*.dymo) as options when creating and applying label templates.

  • New Help function 

    We added a new function under the Help menu called Update History, where you can read and print out/make PDFs of lists of what was included in every RB9 update released.


  • Search performance has been improved throughout the system.
  • Bug in the Schedule with Zoom Account drop-down has been fixed.
  • Juneteenth has been added to the calendar holidays.
  • Updated Payables to work with 2021’s 1099-NEC form.
  • Bug in RB Connect’s top menu-bar display has been fixed.


RB 9.24 does not work with Internet Explorer 11. It works best with the latest versions of Chrome, Safari, Firefox, and Edge.

Previous updates

Look up previous updates on the 2021 updates, 2020 updates and 2019 updates pages.

Can’t find a feature you want?

Log in to the customer portal and submit your feature request in our Idea Collaborator.