Costs & benefits of ReporterBase

ReporterBase offers RB office management systems and online services on a subscription basis. If you want to host your RB8 in-house, you can with RB8 Subscribe using your own server.

Or if you prefer not to deal with the hassles of an in-house set-up, choose RB8 Cloud. Your RB8 system and repository are hosted on Microsoft’s Azure’s Cloud Services, eliminating the need for your own server, repository file storage and back-up system.

With either option, you can add or cancel user licenses & plug-ins anytime on a monthly basis, so you only pay for what you need.

For example, if you have a big case that requires an online repository, you can add RB Web for the repository and more user licenses to cover the extra help you hire to handle managing the case. When the case is settled and you don't need the extra capacity, you can cancel both RB Web and the extra user licenses and not be stuck with extra capacity (and increased overhead) you don’t need.

Free consulting

We offer free consulting to help you decide what will work best for your business and how to implement it. (If you would like to figure out for yourself what system you need and what it would cost, use our System/Cost Estimator.)

Free training & support

Most RB training is free, including the initial 3 one-to-one remote training sessions covering set-up and basics. We also offer free training videos and downloadable manuals on our website. Custom training and consultation are available for additional fees.

Standard support and product upgrades are included in RB subscriptions. You can upgrade to premium support for an additional monthly fee.

Run your business for a low monthly price

The basic RB office management system includes the RB Server, which contains your RB database, and one user license. You can add or subtract users each month, and cancel anytime.

Extend RB8 with plug-ins & custom reports

You can add services to your RB system with plug-ins. RB Web gives clients, resources and others convenient, secure access to your RB office online, including their calendar, transcripts, and case repositories.

Other RB plug-ins can increase your productivity and give clients incentives to use your services.

We also provide custom programming so you can get reports from your RB database with just the information you want exactly how you want it.

ReporterBase system & options costs

Product/Service	Costs
	RB8 Subscribe	RB8 Cloud
RB8 Legal Support Management Software	$150/month for one user, plus initial installation fee of $250 and optional charge for data conversion1	$250/month for one user, plus initial installation fee of $250 and optional charge for data conversion1
Additional user licenses2	$40/month for each additional user	$60/month for each additional user
Repository storage3	You provide your own storage	100GB included $50/month to increase storage to 500GB, then $50/month additionally for each additional 500GB
Standard support & maintenance plan	included
Optional Products/Services
Premium support & maintenance plan	$50/month
RB tracking plug-in	$50/month
RB8 Reward Points plug-in	$50/month
RB Web plug-in	$220/month (1st month free) per RB8 Server license, plus $250 set-up fee
RB Web Mobile App plug-ins4	Per app: $50/mo. + $250 set-up fee. Apps available for iPhone & Android
RB Web Mobile On™ plug-in4	$50/month
My Reward Points plug-in5	$50/month
Media Streaming plug-in4	$50/month
Repository Search plug-in4	$50/month
Repository Annotation plug-in4	$50/month
Client Of/Sales Rep plug-in4	$50/month
Custom programming	Starts at $2,000 per report + 15% annual maintenance fee & must be on Premium support

Whatever combination you choose, you get a 30-day money-back guarantee on RB8 and RB Web.

Subscriptions are paid by automatic credit card payments only.

1. For the initial installation fee, we set up RB8 on your main computer (RB8 Subscribe) or in the cloud (RB8 Cloud). (Check System Requirements to see if you are ready for RB8.) Optional data conversion fee varies depending on how much data you want converted and what system you are converting from. Contact us for details.
2. You only need as many user licenses as the number of users who will be accessing your RB server (software and database) at the same time. See User License description in System Requirements for detailed explanation.
3. If you have RB8 Subscribe, you set up your own repository storage hardware or rent 3rd-party cloud storage. If you have RB8 Cloud, 100GB of cloud storage is included in the monthly system fee. You can add more storage as needed. For $50/month, you can increase your RB8 cloud storage to 500GB. Additional storage is available above 500GB for an additional $50/month per 500GB.
4. Plug-in requires RB Web.
5. Plug-in requires RB Web and RB8 Reward Points plug-in.