Costs & benefits of ReporterBase

ReporterBase offers RB office management systems and online services on a subscription basis. You can add or cancel user licenses & plug-ins anytime on a monthly basis, so you only pay for what you need.

For example, if you have a big case that requires an online repository, you can add RB Connect for the repository and more RB9 user licenses to cover the extra help you hire to handle managing the case. When the case is settled and you don't need the extra capacity, you can cancel both RB Connect and the extra user licenses and not be stuck with extra capacity (and increased overhead) you don’t need.

Free consulting

We offer free consulting to help you decide what will work best for your business and how to implement it.

Free training & support

Most RB training is free, including the initial 3 one-to-one remote training sessions covering set-up and basics. We also offer free training videos and downloadable manuals on our website. Custom training and consultation are available for additional fees.

Standard support and product upgrades are included in RB subscriptions. RB8 users can upgrade to premium support for an additional monthly fee.

Run your business for a low monthly price

The basic RB office management system includes the RB Server, which contains your RB database, and one user license. You can add or subtract users each month, and cancel anytime.

Extend RB with plug-ins & custom reports

You can add services to your RB system with plug-ins. RB Connect gives clients, resources and others convenient, secure access to your RB office online, including their calendar, transcripts, and case repositories.

Other RB plug-ins can increase your productivity and give clients incentives to use your services.

We also provide custom programming so you can get reports from your RB database with just the information you want exactly how you want it.

ReporterBase system & options costs

Whatever combination you choose, you get a 30-day money-back guarantee on RB9 and RB Connect.

RB8 Subscribe and RB8 Cloud are no longer available for sale, but existing clients can continue their subscriptions, add or cancel user licenses and plug-ins.

Subscriptions are paid by automatic credit card payments only.

Product/Service	Costs
	RB9	RB8 Subscribe For existing RB8 Subscribe clients only	RB8 Cloud For existing RB8 Cloud clients only
RB Legal Support Management Software	$250/month for one user1	$150/month for one user	$250/month for one user
Additional user licenses2	$60/month for each additional user	$40/month for each additional user	$60/month for each additional user
Repository storage3	100GB included $50/month to increase storage to 500GB, then $50/month additionally for each additional 500GB	You provide your own storage	100GB included $50/month to increase storage to 500GB, then $50/month additionally for each additional 500GB
Standard support & maintenance plan	included
Optional Products/Services
Premium support & maintenance plan		$50/month
Data Reader plug-in	$60/month per workstation, up to 3 stations, or $200/month per IP, no limit on # of workstations	Not applicable	$60/month per workstation, up to 3 stations, or $200/month per IP, no limit on # of workstations
RB tracking plug-in	Included	$50/month
RB Reward Points plug-in	Included	$50/month
RB Connect plug-in	$220/month per URL	Not available
RB Web plug-in	Not available	$220/month (1st month free) per RB8 Server license, plus $250 set-up fee
RB Web Mobile App plug-ins4	Not available	Per app: $50/mo. + $250 set-up fee. Apps available for iPhone & Android
RB Web Mobile On™ plug-in4	Not available	$50/month
Media Streaming plug-in4	Included	$50/month
Client Of/Sales Rep plug-in4	Included	$50/month
My Reward Points plug-in5	Included	$50/month
Repository Search plug-in4	$50/month per 10GB	$50/month
Repository Annotation plug-in4	Not available	$50/month
Custom programming	Starts at $2,000 per report + 15% annual maintenance fee

1. If you are not on an RB support plan, you will be charged a $250 installation.
2. You need a user license for each user of your RB9 system. For existing RB8 systems, you only need as many user licenses as the number of users who will be accessing your RB server (software and database) at the same time. See User License description in System Requirements for detailed explanation.
3. If you have RB8 Subscribe, you set up your own repository storage hardware or rent 3rd-party cloud storage. If you have RB9 or RB8 Cloud, 100GB of cloud storage is included in the monthly system fee. You can add more storage as needed. For $50/month, you can increase your RB cloud storage to 500GB. Additional storage is available above 500GB for an additional $50/month per 500GB.
4. Plug-in requires RB Web.
5. Plug-in requires RB Web and RB8 Reward Points plug-in.